Return Policy
I strive for 100% customer satisfaction. If you are not completely satisfied, I have not done my job. I make every effort to pack all orders securely to prevent damage, but if an item is damaged in transit, please contact me right away to make arrangements for a return/exchange.
If you decide your purchase is not exactly what you wanted, please Contact Me for an RMA # [Return Merchandise Authorization]. All eligible returns are gladly accepted within 30 days of delivery. I track my orders to determine the delivery date, so if you have any questions, feel free to Contact Me. Please send returns to:
Wendy's Whimsies
PO Box 882
Groton, CT 06340-0882
It is recommended that returns be insured. I cannot not be responsible for misdirected or damaged returns. Refunds will be issued by the same method that the payment was originally received. Please Contact Me for an RMA # [Return Merchandise Authorization] prior to sending your return, and note that number on your Order Summary when you send your return. Shipping/Handling/Insurance fee's are not refundable.
Custom orders are not refundable.
ALL CLEARANCE SALES ARE FINAL.
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